Privacy Policy

This Privacy Policy applies to all information collected by Family Life Society (FLS) and/or its related entities, affiliates and subsidiaries (individually and collectively, “FLS outreach programmes such as Pregnancy Crisis Service (PCS); Parenting United Singapore (PU SG) and Rachels Vineyard Singapore (RV SG) “) under Clause 1 below.

For the purpose of this Policy, “we” and “our” shall refer to all of FLS’ programmes:.

1.When is information collected from you?
1.1 When you register for or use any of our services on websites owned and/or operated by us.
1.2 When you take part in any contest, survey or promotion conducted by us and/or our alliance partners or outreach programmes.
1.3 When you register as a member of websites owned and/or operated by us, or hosted by us on behalf of our business partners or use services on such websites.

2.What is the information used for?
2.1 Information which you provide to us may be used and disclosed by us and our affiliates, partners, associates, alliances for the following purposes:

2.1.1 to respond to your requests and queries;
2.1.2 to provide goods and services to you;
2.1.3 to verify and process your personal particulars and payments;
2.1.4 to communicate with you;
2.1.5 to enforce contractual and legal rights and obligations;
2.1.6 for marketing research, user profile and statistical analysis;
2.1.7 to send you information, promotions, updates, and marketing and advertising materials in relation to our goods and services and those of third-party organisations;
2.1.8 complying with law, the requests of law enforcement and regulatory officials, or orders of court; and
2.1.9 for any other purposes for which we have obtained your consent, including during the registration process under our Contest or Member Terms and Conditions.

2.2 In the event that you participate in contests or other promotional programs on our websites sponsored or organized by third parties on our sites, your information may be disclosed to and used by such third parties.

3.Use of cookies
3.1 FLS uses “cookies”, where a small data file is sent to your browser to store and track information about you when you enter our websites. The cookie is used to track information such as the number of users and their frequency of use, profiles of users and their preferred sites.

3.2 FLS may use an independent company (the “Third Party Company”) to measure and analyse Internet usage across FLS’ and alliances’ websites. FLS uses the Third Party Company’s services to collect the following information on the usage of our websites, including:

3.2.1 The number of page views (or page impressions) that occur on FLS, PCS AND RV websites;
3.2.2 The number of unique visitors to FLS, PCS AND RV websites;
3.2.3 How long these unique visitors (on average) spend on FLS, PCS, AND RV websites when they do visit; and
3.2.4 Common entry and exit points into FLS, RV, PCS websites.

3.3 This information is collated by the Third Party Company and provided to FLS to assist in analysing the usage of FLS’ websites.

3.4 Pages on FLS, PCS AND RV websites may include software which enables the Third Party Company and FLS, PCS AND RV to track visitors to our websites.

3.5 As you browse the current website familylife.sg website, advertising cookies will be placed on your computer so that we can understand what you are interested in. This will help us to know what is of interest to you and to send info to you should you be interested to be kept informed of such events, workshops or educational information.

3.6 FLS acknowledges that some or all of information used/collected above may be classified as personal data as per GDPR (“General Data Protection Regulation”) and shall be governed by the applicable regulation accordingly.

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