Counselling FAQ

(updated on 19th Feb 2020)

1) What is the difference between MFT & CATs & Para-counselling

MFT (Marital & Family Therapy) – a team of trained therapists who are passionate about supporting families, couples and individual on their relationship and other issues.

CATs (Children and Adolescence Therapy services) – The Children and Adolescence Therapy services provide counselling and psychotherapy support for children, youths and young adults.  In addition, therapists will also work with parents and support them in parenting skills if the need arise. The approach in CATs is trauma-informed and is largely client-centered, supported with play and creative mediums (i.e: use of clay, sand and arts). These approaches are applied based on the need and preference of the client.

Para-counselling is a pro bono service provided by FLS in 11 locations island wide in Singapore. Para-counselling services are available in both Catholic Churches and Community Centres. You can learn more about this service by calling 6382 0688.

2) How much is each session?

Our MFT fees charges are $75 per session during the weekday office hours.  After office hour and weekends rate is $90 per session. For CATs each session is $50.

3) What are the payment methods?

We accept payment by cash or digital banking payment via PayNow.

4) What is the client wants to go attend MFT or CATs but cannot pay the full fee?

Ask the client to come in and let them know that potential fee reduction will be discussed with the therapist.

5) What is the duration of each session?

Each session can last for 50 minutes to 90 minutes depending on the need of the individual/couples and the type of services engaged. A typical counselling session usually takes about 60 minutes. It is common that the first session usually takes longer as there are some administrative matters that need to be attended to.

6) What are your counselling hours?

We operate Monday to Saturday, 9AM to 6PM. We offer evening sessions on Tuesday, Wednesday and Thursday.

7) How often is the counselling session?

The frequency of the sessions depends on your need and your availability. It is best that you raise this concern to your therapist. He/she may offer suggestion with regards to this.

8) How many counselling sessions do I need?

The number of the sessions largely depends on your need(s) and the concerns you bring to the counselling/therapy session. This can be something you can discuss with your therapist during the counselling process as well. 

9) What is the difference between psychotherapy and counselling?

People generally use the term counselling and psychotherapy interchangeably. Psychotherapy may entail more specialised forms of treatment(s) for a certain concern; thus, psychotherapist often have additional trainings and certification to provide those services.

10) How can counselling help?

Counselling is the process of exploring and thinking about your difficulties together with a neutral and objective professional. People often seek support from a counsellor when they want to change or understand something about their life. Counselling provides a safe and confidential place where the client will be heard and respected. Through counselling it allows the client to work towards living in a way he or she experiences as more fulfilling, satisfying and resourceful.

Counselling may involve work with individuals, couples or groups of people. The objectives of the counselling relationship vary according to each individual’s needs. Counselling can help people with developmental issues, life changes, resolving specific problems, making decisions, coping with crisis, developing personal insight and knowledge, working through feelings of inner conflict or improving relationships with others.

Short term counselling is a way of identifying specific problems and working out what action you want to take to resolve them. It is also helpful for decision making and coping with crises. Long term counselling involves the resolution of inner conflicts, insights into your personal world and an enhancement of your relationship with yourself and others.

11) Where is the counselling session held?
  • Our main office is located at 2 Highland Road, LG-01, S’pore 549102.
  • Agape Village, 7A Lorong 8 Toa Payoh #04-01 S’pore 319264
  • CANA 55 Waterloo Street #02-01, S’pore 187954. (Tue and Wed evenings only)

We will usually follow up with a WhatsApp confirmation message after the call should you be making your first appointment with us. In that message, we will remind you of the appointment and the location of the counselling.

12) What are your counsellors/therapists qualifications?

Our full-time therapists and our associate therapists are trained in a wide variety of counselling approaches and most of them have been doing counselling and therapy for several years.

The detail profile of our therapists can be found here.

13) Are the sessions confidential?

Confidentiality pertaining to external agencies, all counselling-related communication and records are kept strictly confidential with the following exceptions where it was believed that you were at risk of harming yourself or someone else. In that case, your counsellor would advise you of their obligation to breach confidentiality.

14) What happens at the counselling/therapy session?

Every session is different for each person as everyone comes to therapy for different reasons. However, with therapy, it gives us the space to explore about your experiences, feelings and thoughts in a safe, conducive and structured space. 

In FLS, we have a group of trained therapists who specialise in various counselling modalities; depending on your need(s), the therapist may integrate other therapeutic approaches to help you in your process and for you to have a fuller experience. 

15) Is FLS counselling services open to everyone?

Yes. We provide counselling services to individuals, couples, families from all backgrounds.

FLS is an Institution of Public Character (“IPC”), which means that we reach out to all races and religions for all our programs/events/services.

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